Is my new U.S. Bank login linked to an old account?
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I keep getting an error when setting up my new U.S. Bank login. Does this mean the system is still linked to my old, locked account details? Did anyone else encounter this issue, and did customer support actually resolve it, or did they just keep transferring you around?
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@David said in Is my new U.S. Bank login linked to an old account?:
I keep getting an error when setting up my new U.S. Bank login. Does this mean the system is still linked to my old, locked account details? Did anyone else encounter this issue, and did customer support actually resolve it, or did they just keep transferring you around?
It sounds like U.S. Bank’s system is still flagging your information from that old, locked account, which is likely why it won’t let you set up a new login. To fix this, try clearing your browser cache or switching devices. Also, make sure you're entering your details exactly as they appear on your new paperwork. Since standard support representatives often get stuck in a loop, politely ask for a tech specialist to clear your old profile for a proper fix.