What is the process of claiming life insurance?

[Jennifer]

Hi
After my mother passed away, I discovered that she had a life policy with Pacific Life, but my father was named as a beneficiary. He passed away 3 years ago. I called Pacific Life, and they told me that they would send me a letter with a form. But I didn't receive any letter or form from them.

My mother passed away suddenly, with no will. So I was wondering if anyone knew what the procedure was so I could prepare myself for the claim process.

[Mark]

Collect all the required documents, like the death certificate, claim form, policy document, etc. After gathering all the necessary documents, submit them and obtain a receipt from the insurer.

After reviewing the documents, the insurance company will verify them.

If you still have a doubt, it's better to have a call with the customer support; they will guide you properly in case you left any document.