Can't add Apple wallet pass again.

[Chiara]

I can't add my upgraded Apple Wallet pass back to my Apple Wallet. I deleted the old one also. I tried with multiple browsers also, but I'm still not able to add it. What should I do now?

[Mark]

Restart your device. Clear your browser's cache and cookies, or try adding it directly from the original email or app that issued the pass. If it is still not working, then ask for help from the pass issuer’s support team or Apple Support directly. They will definitely solve your issue. I doubt it; maybe it's a temporary server issue.

[Marek]

@Mark I’ve tried everything—restarting, clearing the cache, and re-adding the pass—but nothing’s working. How do I figure out if this is just a widespread Apple server outage in the U.S. or if there's an issue unique to my account? I don't want to spend hours on hold with support if the problem isn't on my end.