Can't add Apple wallet pass again.

[Chiara]

I can't add my upgraded Apple Wallet pass back to my Apple Wallet. I deleted the old one also. I tried with multiple browsers also, but I'm still not able to add it. What should I do now?

[Marek]

@Mark I’ve tried everything—restarting, clearing the cache, and re-adding the pass—but nothing’s working. How do I figure out if this is just a widespread Apple server outage in the U.S. or if there's an issue unique to my account? I don't want to spend hours on hold with support if the problem isn't on my end.