How's the customer service of the Eastern Bank?

[Alex]

I am fed up with the poor customer service of Wells Fargo bank and also the episode involving their fictitious accounts; because of that reason, i am going to Eastern Bank. I am interested in opening a personal account at Eastern Bank. Could anyone share their experience with this bank? How's customer service at this bank?

[Kaile]

Eastern Bank has excellent customer service. There are some factors that you need to consider while opening an account, like online banking service, mobile banking features, ATM accessibility and fees associated with different account types. It's better to visit the local branch of Eastern Bank to get the real-life experience.