Did I miss out on cashback?

[Sam]

I think I received cash back during my debit purchase, but I lost the receipt. Does the cashback amount always show up clearly on the bank statement? What's the quickest way to confirm this without causing a big hassle?

[Kaile]

@Sam In the U.S., cash back from debit transactions is usually included in the total charge, which is very frustrating. The fastest way to clear it up is to check your bank app for a "merchant note" or digital receipt. If that doesn't work, a quick chat with your bank's support can confirm the breakdown instantly. You could also swing by the store and ask them to reprint your receipt.

Chase, Bank of America, Wells Fargo, and Capital One — these major U.S. banks don't have a specific "Digital Receipt" button for every debit purchase, but they do have tools to help you find that missing cash back information.

If the app can't provide an answer, a quick chat with your bank's customer support can usually clarify things right away. You can always visit the store for a reprint of your original receipt, which will show the cash back as a separate transaction.